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Category Archives: REPAIR

How to clean marble stone?

Most frequently asked questions by our clients, how to clean marble stone? Marble, travertine and other natural stone cleaning and sealing  is better left in the hands of expert certified and trained professionals with experience in the field of natural stone restoration, in some cases trying to clean it yourself can make its appearance look worse. We have the top of line marble cleaning and travertine cleaning equipment and only use the highest quality of diamond abrasives. What this does is allow us to finish the job with the highest quality possible. Regardless of the type of stone, or the condition we can help.

How to clean Marble or Travertine Floor Surfaces

Dust wipe interior flooring often using a clean non-treated dry dust mop. Sand, grime and grit do the most harm to natural stone surfaces due to their abrasiveness. Use of Mats or rugs inside and outside an entrance will help to minimise the sand, dirt and grit that will scratch the stone floor. Make sure the underside of the mat or rug is a non-slip surface. Do not use vacuum cleaners with worn metal or plastic attachments or wheels, which can scratch the surface.

How to clean Other marble / stone Surfaces

Clean stone surfaces with a few drops of neutral cleaner, stone soap (available at hardware stores or from your stone dealer) or a mild liquid dishwashing detergent and warm water. Use a clean rag mop on floors and a soft cloth for other surfaces for best results. Too much cleaner or soap may leave a film and cause streaks. No rinse neutral cleaners are also available. Do not use products that contain lemon, vinegar or other acids on marble or limestone. Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth. Change the rinse water frequently. Do not use scouring powders or creams; these products contain abrasives that may scratch the surface.

How to clean Marble or Travertine Bath and Other Wet Areas

In the bath or other wet areas, soap scum can be minimised by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover or a solution of ammonia and water (about 1/2 cup ammonia to a gallon of water). Frequent or over-use of an ammonia solution may eventually dull the surface of the stone.

How to clean Marble or Travertine Vanity Top Surfaces

Vanity tops may need to have a penetrating sealer applied. Check with your installer for recommendations. A good quality marble w ax or non-yellowing automobile paste wax can be applied to minimise water spotting.


Natural Stone Care: What are the DO’s and DON’Ts of Travertine (Marble)?

Marble is a excellent natural stone surface with various beneficial characters.  Its a natural stone which comes in different colours and patterns, best identified by its veins seen throughout the stone. It has a flowing look to it, like as though you can see the layers of sediment building up over the years.

Travertine is a marble type with large open pockets which gives a rustic look. Most Travertine has had its pockets filled, which can be detected by looking for many solid uniform coloured spots that look different than the rest of the stone. Travertine is cared for in the same way you would care for marble.

Most people do not know that within an open travertine, the naturally porous holes can be “closed”  This is desirable feature, because it means that we can keep these holes free from dust and debris which result is a smooth easier to clean surface that matches a closed travertine, the more common variety.

Travertine is porous, and easily stained and is etched by acids. Avoid setting beverage glasses directly on Travertine as they leave rings. Fruit juice, carbonated beverages or other acids will etch (remove shiny surface) if allowed to remain on marble. Wipe up acid spill immediately, and wipe surface with wet cloth. If surfaced is etched, polishing may be required.

Natural stone is very porous. The best way to prevent stains is to treat the surface with a protective sealer. The sealer fills in the pores and repels spills on the surface, allowing you time to completely wipe it away.

Four major finishes for Travertine: polished (shiny), honed (matte) – most common finish, brushed and tumbled (textured surfaces). The type of finish given to the travertine will determine how shiny the surface will be.

We strongly recommend that you use professional care and maintenance products that are specially formulated to protect and enhance the characteristic of your travertine. When the stone is sealed, clean up is usually easy. We recommend that you use professional cleaner & protector that cleans with a gentle, pH-neutral formula that removes soils while reinforcing the original protective seal to help prevent future staining.

What are the DO’s and DON’Ts of Travertine?

DO clean up spills immediately to minimise damage to your stone.
DO use trivets or mats under hot dishes and cookware.
DO use place mats under china, ceramics, silver and other objects that can scratch the stone’s surface.
DO use coasters under glasses, especially if they contain alcohol or citrus juices.
DO clean surfaces regularly with professional cleaner & protector.
DO use professional sealer to protect the stone.
DO use a tray for toiletry products in the bathroom to protect the surface from the damaging chemicals contained in many toiletry products.
DO dust mop marble floor tile regularly.
DO use door mats inside and out along with runners and area rugs on marble floors.
DON’T wait to clean up spills on stone.
DON’T use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub cleaners.
DON’T use vinegar, bleach, ammonia or other general-purpose cleaners.
DON’T use abrasive cleaners such as dry cleansers or soft cleansers.
DON’T use alkaline cleaners not specifically formulated for stone.
DON’T use scouring powders and abrasives because they will scratch the surface.
DON’T Place toiletry products directly on the countertop surface.


How to clean a wine spill on marble

Even though marble it such a thought to be such a hardwearing material, it is actually a very soft, and can stain easily. Learn how to clean it properly.